LEARNING OBJECTIVES
In this module, you will learn:
• The basic concept of trauma-informed care and the basic idea behind this concept.
• Simple tools and methods to apply good practice of trauma-informed care in your work with migrants and refugees.
• Strategies for incorporating good practices of trauma-informed care in your institution to foster institutional development and competencies within your team.
LEARNING OUTCOMES
Outcomes
After attending this training module, you will have acquired/be able to:
⮚ Wide-spread understanding of the concept of trauma-informed care.
⮚ Knowledge of the role of care teams to have a complete picture of a migrant’s life situation to provide effective care services and healing.
⮚ Theoretical knowledge on how to adapt trauma-informed practices for potentially improving patient and staff wellness.
Competences
Competence within the field of work as lay mental health advisors, i.e.
⮚ Safety – Your peers feel physically and psychologically safe.
⮚ Trustworthiness + Transparency – Decisions are made with transparency and with the goal of building and maintaining trust.
⮚ Peer Support – Individuals with shared experiences are integrated and viewed as integral to service delivery.
⮚ Collaboration – To support shared decision-making.
⮚ Empowerment – Patient and staff strengths are recognised, built on and validated.
⮚ Responsiveness – Biases and stereotypes (i.e., based on race, ethnicity, sexual orientation, age, etc.) are recognised and addressed
Knowledge
⮚ Fully understand the importance of safety, confidentiality, responsiveness towards a patient’s needs and empowerment.
⮚ Building a culture of mindfulness and responsibility.
⮚ Engage family members and friends (if applicable).
⮚ Create the opportunity for patients to engage more fully in their own health care.
⮚ Promote that trauma-informed care can also help reduce burnout among lay social service workers.
Skills
⮚ Cognitive and practical skills which enable tasks when working with migrants and refugees, including autonomous problem-solving skills.
⮚ Realise the widespread impact of trauma and understand paths for recovery.
⮚ Actively avoid re-traumatisation.
⮚ Collaborate with networking partners outside the health-care community (legal offices, social welfare, family support teams, etc.)